Contact

Get in Touch

Thank you for visiting my website and your interest in my creative services. I would love to hear from you and discuss how we can bring your vision to life. Please fill out the contact form below.

First Name *

Last Name *

Email *

Phone *

Details

Policies

Terms of Sale

1. Agreement of Sale

By placing an order on Danette Steele Fine Art (“the Shop"), you ("the Customer") agree to be bound by these Terms of Sale. A contract is formed only when the Shop accepts your order and processes your payment. We reserve the right to cancel or refuse any order at our discretion due to pricing errors, stock availability, or suspicion of fraud.

2. Pricing, Taxes, and Payment

Payment Methods: Payment must be made in full at the time of checkout via our approved payment processors.
Taxes and Duties: Prices displayed do not include sales tax, VAT, or import duties. Local sales tax will be calculated and applied at checkout where applicable. For international orders, the Customer is solely responsible for any customs fees, import duties, or clearance taxes levied by their country.

3. Intellectual Property & Limited Use License

Copyright Retention: Danette Steele Fine Art retains the full, exclusive copyright to all photographic images sold on this website.
Personal Use Only: The purchase of a physical print, canvas, or framed artwork grants the Customer a non-exclusive license to display the item in a personal or residential setting.
Commercial Restrictions: The Customer may not scan, digitally duplicate, replicate, or resell the artwork. The print may not be used for any commercial purpose, advertising, or background set design without a separate, explicitly signed commercial licensing agreement.

4. Color Display and Variations

We make every effort to display the colors, textures, and details of our prints as accurately as possible. However, because computer monitors and mobile screens display colors differently, the Shop cannot guarantee that your monitor's display of any color will precisely match the physical print. Minor variations in color hue, brightness, and cropping (depending on the print ratio selected) are normal and do not qualify as defects. [1]

5. Shipping, Fulfillment, and Customs

Fulfillment Timeline: Because prints, canvas wraps, and custom framing are made-to-order, please allow 7 to 10 business days for production before shipment. [1, 2, 3]
Tracking: A tracking number will be provided via email once the order leaves the lab.
Shipping Delays: The Shop is not responsible for transit delays caused by postal carriers, severe weather, or customs processing delays. [1]

6. Return and Refund Policy

Custom Made-to-Order Items: All physical products (fine art prints, canvases, framed works) are printed and assembled specifically to the Customer's size and finish specifications. Therefore, all sales are final. We do not accept returns or exchanges for buyers' remorse, changing of mind, or ordering the incorrect size. [1]
Damaged or Defective Items: If your order arrives damaged during transit or contains a manufacturing defect, you must notify us within 7 days of delivery at danette.steele@proton.me You must provide photographic proof of both the damaged product and the exterior packaging. We will gladly issue a replacement print at no extra cost to you.